CHICAGO LINE CRUISES

End-to-End Marketing & Digital Support

Since 2013, Korzenowski Design has partnered with Chicago Line Cruises to support the growth and evolution of one of Chicago’s most respected architectural river cruise companies.

Chicago Line Cruises hosted the very first Architectural River Cruise in Chicago on June 24, 1984. More than 35 years and countless new skyscrapers later, their award-winning Docents continue to share Chicago’s iconic architecture with guests from around the world. The family-run company operates from private docks along the historic Ogden Slip in Chicago’s Streeterville neighborhood.

Our partnership spans more than a decade and touches nearly every aspect of their marketing and digital presence. We have redesigned their website multiple times to keep the experience modern, accessible, and easy for visitors to navigate when planning their cruise.

Beyond the website, our team supports Chicago Line’s ongoing marketing and communications with a wide range of creative services, including:
• Print and digital advertising
• Email marketing campaigns
• Brochures and private event marketing materials
• Posters, signage, and other guest-facing collateral

In addition to creative work, our development team played a key role in building and implementing Chicago Line’s ticketing system. The project included researching and identifying the most efficient approach, customizing the platform to meet the company’s specific operational needs, and training staff to use the system effectively.

We also collaborated closely with the ticketing office and finance department to help establish accurate reporting tools for daily, monthly, and annual performance analysis.

Today, Korzenowski Design continues to maintain Chicago Line’s website and ticketing system while providing ongoing technical support for their staff. We also developed a custom Concierge Portal that allows hotel concierges and partners to easily access information and assist guests with reservations.

Through this long-standing partnership, we’ve helped Chicago Line Cruises strengthen both their brand and their operations—supporting a world-class Chicago experience for visitors from across the globe.

Interested in this kind of support for your business? Let’s start a conversation.

ClientChicago Line CruisesServicesBranding and visual identity, Print communications, Online and interactiveTagsB2B, print, design, branding, logo